KI-Agenten im Unternehmen

Vollständiger Quellennachweis dieses Dossiers. Die Links führen zu den Originalquellen.

1. Gartner (2025). Gartner Predicts Over 40 % of Agentic AI Projects Will Be Canceled by End of 2027. Pressemitteilung, 25.06.2025. Enthält u. a. die Prognosen zu 33 % Enterprise-Software mit Agentic AI und 15 % autonomen Arbeitsentscheidungen bis 2028 sowie die Investitionsumfrage vom Januar 2025 (n = 3 412). https://www.gartner.com/en/newsroom/press-releases/2025-06-25-gartner-predicts-over-40-percent-of-agentic-ai-projects-will-be-canceled-by-end-of-2027
2. McKinsey & Company (2025). The State of AI. November 2025 (Befragung Juni–Juli 2025, n = 1 993 Unternehmen aus 105 Ländern). https://www.mckinsey.com/capabilities/quantumblack/our-insights/the-state-of-ai
3. Russell, S. J. & Norvig, P. (2021). Artificial Intelligence: A Modern Approach. 4. Auflage. Hoboken, NJ: Pearson. (Agentendefinition in Kapitel 2.1.)
4. Anthropic (2024). Building Effective Agents. Anthropic Engineering Blog, 19.12.2024. https://www.anthropic.com/engineering/building-effective-agents
5. Yao, S. et al. (2023). ReAct: Synergizing Reasoning and Acting in Language Models. ICLR 2023. arXiv:2210.03629. https://arxiv.org/abs/2210.03629
6. Gartner (2024). Gartner Identifies the Top 10 Strategic Technology Trends for 2025. Pressemitteilung, 21.10.2024. https://www.gartner.com/en/newsroom/press-releases/2024-10-21-gartner-identifies-the-top-10-strategic-technology-trends-for-2025
7. Deloitte (2024). Autonomous generative AI agents: Still under development. TMT Predictions 2025, November 2024. https://www.deloitte.com/us/en/insights/industry/technology/technology-media-and-telecom-predictions/2025/autonomous-generative-ai-agents-still-under-development.html
8. Gartner (2025). Hype Cycle for Agentic AI. Mit Ergebnissen der Gartner 2026 CIO and Technology Executive Survey (n = 2 501, befragt Mai–Juni 2025). https://www.gartner.com/en/articles/hype-cycle-for-agentic-ai
9. Fortune (2025). MIT report: 95 % of generative AI pilots at companies are failing. 18.08.2025. https: //fortune.com/2025/08/18/mit-report-95-percent-generative-ai-pilots-at-companies-failing-cfo/
10. Challapally, A., Pease, C., Raskar, R. & Chari, P. (2025). The GenAI Divide: State of AI in Business 2025. MIT NANDA, Juli 2025. Vorläufige, nicht peer-reviewte Studie (Preliminary Findings); Methodik: Review von über 300 Initiativen, 52 Organisationsinterviews, 153 Führungskräfte-Befragungen. https://mlq.ai/media/quarterly_decks/v0.1_State_of_AI_in_Business_2025_Report.pdf
11. Peng, S., Kalliamvakou, E., Cihon, P. & Demirer, M. (2023). The Impact of AI on Developer Productivity: Evidence from GitHub Copilot. arXiv:2302.06590. https://arxiv.org/abs/2302.06590
12. Brynjolfsson, E., Li, D. & Raymond, L. (2025). Generative AI at Work. The Quarterly Journal of Economics, 140(2), 889–942. DOI: 10.1093/qje/qjae044.
13. Dell’Acqua, F. et al. (2023/2025). Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality. Harvard Business School Working Paper 24-013 (2023), SSRN 4573321; publiziert in Organization Science (2025). DOI: 10.1287/orsc.2025.21838.
14. Becker, J., Rush, N., Barnes, E. & Rein, D. (2025). Measuring the Impact of Early-2025 AI on Experienced Open-Source Developer Productivity. METR, 10.07.2025; arXiv:2507.09089. https://metr.org/blog/2025-07-10-early-2025-ai-experienced-os-dev-study/ (abgerufen 27.07.2026).
15. Klarna (2024). Klarna AI assistant handles two-thirds of customer service chats in its first month. Pressemitteilung, 27.02.2024. https://www.klarna.com/international/press/klarna-ai-assistant-handles-two-thirds-of-customer-service-chats-in-its-first-month/
16. Bloomberg (2025). Klarna Turns From AI to Real Person Customer Service. 08.05.2025. https://www.bloomberg.com/news/articles/2025-05-08/klarna-turns-from-ai-to-real-person-customer-service
17. Anthropic (2024). Introducing the Model Context Protocol. 25.11.2024. https://www.anthropic.com/news/model-context-protocol
18. TechCrunch (2025). OpenAI adopts rival Anthropic’s standard for connecting AI models to data. 26.03.2025. https://techcrunch.com/2025/03/26/openai-adopts-rival-anthropics-standard-for-connecting-ai-models-to-data/
19. TechCrunch (2025). Google says it’ll embrace Anthropic’s standard for connecting AI models to data. 09.04.2025. https://techcrunch.com/2025/04/09/google-says-itll-embrace-anthropics-standard-for-connecting-ai-models-to-data/
20. Anthropic (2025). Donating the Model Context Protocol and establishing of the Agentic AI Foundation. 09.12.2025. https://www.anthropic.com/news/donating-the-model-context-protocol-and-establishing-of-the-agentic-ai-foundation
21. Linux Foundation (2025). Linux Foundation Announces the Formation of the Agentic AI Foundation. Pressemitteilung, 09.12.2025. https://www.linuxfoundation.org/press/linux-foundation-announces-the-formation-of-the-agentic-ai-foundation
22. OWASP Foundation (2024). OWASP Top 10 for LLM Applications 2025. Version 2025, veröffentlicht am 18.11.2024. https://genai.owasp.org/llm-top-10/
23. Gartner (2025). Gartner Survey Finds Just 15 % of IT Application Leaders Are Considering, Piloting or Deploying Fully Autonomous AI Agents. Pressemitteilung, 30.09.2025 (n = 360). https://www.gartner.com/en/newsroom/press-releases/2025-09-30-gartner-survey-finds-just-15-percent-of-it-application-leaders-are-considering-piloting-or-deploying-fully-autonomous-ai-agents
24. Europäische Union (2024). Verordnung (EU) 2024/1689 über künstliche Intelligenz (EU AI Act), Artikel 14: Menschliche Aufsicht. EUR-Lex, CELEX 32024R1689. https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX:32024R1689
25. McKinsey & Company (2025). Seizing the agentic AI advantage. Juni 2025. https: //www.mckinsey.com/capabilities/quantumblack/our-insights/seizing-the-agentic-ai-advantage
26. Gartner (2026). Gartner Survey Reveals 80 % of CEOs Say Artificial Intelligence Will Force Operational Capability Overhauls. Pressemitteilung, 23.04.2026 (n = 469). https://www.gartner.com/en/newsroom/press-releases/2026-04-23-gartner-survey-reveals-80-percent-of-ceos-say-artificial-intelligence-will-force-operational-capability-overhauls